Paradisus Cancun Resort  – Cancun – Paradisus Cancun All Inclusive Hotel & Resort
Paradisus Cancún
Paradisus Cancún Luxury Resort
All Inclusive - Cancun, Mexico
1 (888) 774 0040 or (305) 774 0040
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The Reserve Upgrade

THE RESERVE EXPERIENCE—ABSOLULTELY EXTRAORDINARY

Well beyond what’s expected, truly magical, The Reserve makes your stay at Paradisus Cancún even more exceptional. Imagine the best suites in the resort, so beautifully appointed, you’ll never want to leave. Picture a private concierge at your service, preferential reservations, and access to a private beach area and pool, and activities that will keep the kids happily entertained.
Travelling without children? Exclusive The Reserve Adults Only privileges make for a serene experience just for you.
Whether The Reserve or The Reserve Adults Only, the main resort is always yours to enjoy.

The Reserve Privileges

  • Private VIP lounge for check-in and check-out
  • The Reserve heated pool with swim-up bar and Bali beds (*)
  • Private beach club with valet service exclusively for The Reserve guests
  • Priority reservations at all restaurants
  • Exclusive access to The Reserve restaurants
  • Preferential reservations in YHI Spa
  • Exclusive massage area for The Reserve guests (**)
  • Exclusive access to The Reserve Fitness Centre
  • Library serving coffee and premium-brand drinks all day long

Little Extras & Services

  • Butler service in your room
  • All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  • Special welcome gift for children
  • Activities programme for children and teenagers
  • Personalised evening turndown service
  • Exclusive aromatherapy menu in your room (*)
  • In-room gaming consoles on request

(*) Extra charge
(**) Seasonal


EXCLUSIVELY FOR THE RESERVE ADULTS ONLY

  • Exclusive adults-only VIP lounge for private check-in and check-out
  • Adults-only heated pool with swim-up bar and Bali beds (*)
  • Adults-only beach club with valet service
  • Priority reservations at all restaurants
  • Exclusive access to The Reserve adults-only restaurants
  • Private access to Olio Restaurant for breakfast and lunch
  • Private access to La Palapa Restaurant for breakfast and lunch
  • Preferential reservations in YHI Spa
  • Exclusive massage area for The Reserve Adults Only guests (**)
  • Exclusive access to The Reserve Fitness Centre
  • Library serving coffee and premium-brand drinks throughout the day
  • Breakfast service from 7am to 11am, afternoon tea from 11am to 7pm, and an international bar and aperitif service from 7am to 10pm (***)

(*) Extra charge - (**) Seasonal - (***) Schedule may vary according to season

PERSONALISED CONCIERGE SERVICE

A dedicated concierge is just an instant message away on your cell phone, available to cater to your every wish.

  • Personal tour of the resort facilities (on request)
  • Luggage unpacking and packing service (subject to availability)
  • Shoe cleaning and ironing (1 garment per person per day, non-delicate materials)
  • Information and reservations at local restaurants
  • Personalised wake-up call

PAMPERING, POOLSIDE AND BEACHSIDE

  • Pool and beach club concierge service
  • Snacks, appetisers and drinks, fresh fruit or juices
  • Sunglass cleaning service
  • Water vaporiser
  • Aromatic cold towels
  • Access to newspapers and magazines through the Meliá app
  • Board games and playing card